At our internet pharmacy, we strive to provide you with the highest quality of customer satisfaction and service. We understand that you require your orders quickly, so we have a quick and reliable shipping policy to ensure you obtain your orders on time.

Our shipping policy applies to all orders placed on our pharmacy website.

Refund policy:

At Online Medz Online, we do our best to satisfy our consumers with our services and products completely. If the following criteria are met, we'll be pleased to provide you with a refund or repayment:

Your order may be fully refunded in the following circumstances:

  • You obtain a broken or defective package.
  • The product you get is damaged or lost during transit.
  • The product you receive is past its expiry date.

Please be aware that the refund method may change depending on specific factors.

  • Please allow 7–10 working days for the credited amount to show up in your bank account if the mode of repayment is a credit/debit card or net banking.

  • We apologize for any trouble this time frame might have caused, but the bank's policy determines how long it takes to process refunds, and we have no influence over it.

Requesting a refund:

It's simple and easy to ask for a refund from us. Please send us an email with information about your order and your request for a refund. As soon as we get your mail, we will reply to you.

You may call our help desk, send us an email, or chat online with one of our customer service representatives if you have any queries. We are always here for you, & we always value your comments so that we may enhance the quality of our services.

Return policy of Online Medz Online:

Online Medz Online give its best to provide the products you want in accordance with your requirements. To ensure a speedy resolution, please contact customer care as soon as possible or within 7 to 10 working days after receiving the product if it is damaged, incomplete, or the wrong one.

Please be aware that if you tell us within a week to ten business days of receipt, we will only assume duty for the such delivery issue. We recognize that there might be instances where you would like to return a product or order that is not broken.

Only if you contact us within ten working days of delivery would Online Medz Online permit the return of any unused and unopened shipment.

Return expectations

Please be aware that the following product categories are not eligible for exchanges, returns, or replacements from us:

  • Health Equipment
  • Vaccines

When a product is marked "This product is not eligible for a refund, return, or exchange," Online Medz Online maintains the right to refuse returns or refunds.

Shipping options

Online Medz Online provides free shipping on all medicines and healthcare products. We provide 24/7/365 online pharmacy services, so you can order from our store whenever possible.

Same day delivery

It is for those requiring urgent delivery of medicines or healthcare products in the United States. You may choose this option from our website if you are one of those people. We will reach you as soon as possible (within 24 hours).

Overnight delivery

As mentioned earlier, we provide 24*7 online pharmacy services in the USA. You are most welcome here if you want to order your products overnight from our store.

Out-of-stock products

Items that are out of stock shouldn't be accessible for order; nevertheless, if one of the items on your order is unavailable when it is fulfilled, we will share an email with the anticipated arrival date.

The out-of-stock item will ship when it becomes available at no additional cost to you, and your remaining order will be delivered on schedule.

Where we provide shipping.

We are USA based pharmacy store, so we provide shipping all over the USA. We are able to deliver prescription-based healthcare products in the USA. Please choose your area (in the USA) during checkout. If you face any difficulty, don't hesitate to get in touch with us (via the website) & we will fix the problem where possible.

Our delivery partners

If you order your products from Online Medz Online, you don't need to hesitate about security. We provide safe and secure delivery services. We deliver your products through reputable courier partners, such as:

  • USPS
  • FedEx
  • DHL
  • USPS
  • Wayfair
  • CVS
  • Amazon Prime
  • Rite Aid
  • Walmart
  • Walgreens

Contact details: If you have any difficulty or want to ask questions regarding this shipping policy, feel free to contact us at (details).


Phone: +1-805-319-4922